Please help with my computer! No matter what page I intend to open, it will be redirected to Microsoft-securitysupport.com. I have never seen this page before. Is my computer really infected with harmful virus? Will my data being lost or damaged? What should I do now to save my computer?
Information about Microsoft-securitysupport.com
Microsoft-securitysupport.com is a malicious website designed by cyber crook in order to scare inexperienced computer users and force them to call their number. This page tries to trap users into telling their credit card details so they can steal the money. If you are always redirected to this website while surfing the net, it indicates that your computer has been infected by a redirect virus that hijacks your browser. Immediate action should be taken to remove this redirect virus so as to fix the browser hijacking problem. Usually, this redirect virus gets into your computer secretly when you download free applications, open spam email attachments, click on suspicious links or browse unsafe websites. Once finishing the installation on your PC, it will modify your browser settings and Hosts file without any permission. In this way, it can take control over your browser and keep redirecting you to particular website. For example, it will redirect you to Microsoft-securitysupport.com. It is NOT suggested that you rashly download the tool recommended on the webpage to fix the problems on your computer, because you cannot ensure whether it is safe to download and install this tool on your machine. If you unluckily download a tool having malware features, you may feel regret very much. It is wise of you not to call the given number and not do as they told, but you can’t just ignore this fake message. You should eradicate this redirection and clear up related malware on your computer without delay.
Why Need to Remove the Redirect Virus?
• It may download malicious files onto your PC.
• It may modify your browser settings and DNS configuration without any consent.
• It may change your browser default homepage and search engine.
• It may prevent you from visiting security-related websites.
• It may disable your antivirus program in order to escape from detection and removal.
• It may bring other types of threats like Trojans, worms, and redirect virus.
• It may monitor and record your online activities and send that data to its creators.
How to Remove Microsoft-securitysupport.com Completely?
To stop Microsoft-securitysupport.com from appearing on your browser, you have to remove the related redirect virus from your computer completely. You need to remove all its components, including its files and registry entries. The methods following will show you how to do that:
Method 1: Remove the Redirect Virus by Following the Guide.
Method 2: Remove the Redirect Virus by Using SpyHunter.
Method 3: Remove the Redirect Virus with Malwarebytes Anti-Malware.
Note: Manually removing the redirect virus is not an easy job, since it requires users to accomplish several complicated steps. If you are unsure how to perform the manual removal, then just download and use a powerful removal tool. This can guarantee a complete and safe removal of the threat.
Method 1: Remove the Redirect Virus by Following the Guide.
Step 1: Remove Microsoft-securitysupport.com related programs.
For Windows 8 users:
1. Move mouse to the lower left corner and click the Start button.
2. Move mouse to the lower right edge and click on All apps button.
3. Type “control panel” into the search box on the right or click on Control Panel tablet if you have added to the Apps screen.
4. Click on Control Panel and then choose “Uninstall a program”.
5. Select the program(s) related to Microsoft-securitysupport.com and click Uninstall.
6. Click “Yes” button to finish the removal.
For Windows 7 user:
1. Click the Start Orb and select Control Panel.
2. Click “Uninstall a program” under the Programs heading.
3. In the list of all currently installed programs, search for the program(s) related to the redirect virus, and click Uninstall from the options at the top of the list.
4. The system will start uninstalling that particular program(s) from your computer.
Step 2: Remove Microsoft-securitysupport.com related files and registry entries.
1. Navigate to the local disk C.
2. Find out any files related to the redirect virus and delete them all.
3. Press Windows Key + R key together on your keyboard to open the Run command box.
4. Type “regedit” into the box, and click OK.
5. When the Registry Editor is opened, look for and delete any registry entries related to the redirect virus.
Step 3: Remove unwanted add-on, homepage and search engine.
Internet Explorer
Start the browser, click Tools in top menu and select Manage add-ons.
Select Toolbars and Extensions tab on the left, and look for any unwanted add-on.
Select the item and click Disable.
Select Search Providers tab, find and remove/disable the do-search search engine from the list.
Click Tools again and select Internet Options.
Under the General tab, delete the unwanted website URL from the Home Page field, type your favorite one into the field and confirm your change.
Google Chrome
Start Google Chrome and click on the Wrench or 3-bar icon in the top-right corner.
Select Settings from the drop down list.
Click on Extensions on the left to display the installed extensions.
Find and delete the unwanted add-on by clicking on the trashcan next to it.
Click Settings on the left.
Find “On startup” and click on “Set pages”.
Remove the undesired URL, input your favorite one and click OK.
On the same page, locate and click on “Manage search engines…”.
In the pop up window, find the unwanted search engine and click the X next to it.
Select your preferred search engine and make it the default one and click Done.
Mozilla Firefox
Open Mozilla Firefox, click Firefox menu and select Add-ons.
Select Extensions and Plugins on the sidebar, look for and remove/disable any unwanted add-on.
Click Firefox menu again and select Options.
Under the General tab, delete the unwanted URL from the Home Page field, input the URL you prefer and click OK.
Click the Inverted triangle symbol near the search box, and click “Manage Search Engines…”.
Select the unwanted search engine from the list and click Remove to remove it.
Method 2: Remove the Redirect Virus by Using SpyHunter.
SpyHunter is a professional malware removal tool that helps to remove various types of malware like redirect virus, viruses, Trojans, worms, rootkits, spyware, ransomware, etc. Now you can quickly eliminate Microsoft-securitysupport.com redirect virus by downloading and using this powerful removal tool. Please follow the steps blow:
Step 1: Download SpyHunter by clicking on the download button below, and then install it on your PC by following the installation wizard.
Step 2: Upon installation, run SpyHunter to start a full system scan to detect Microsoft-securitysupport.com redirect virus as well as other threats existing on your computer.
Step 3: When the scan is done, remove all the malicious threats by clicking on the “Fix Threat” button. Then, restart your computer to perform a full system scan again.
Method 3: Remove the Redirect Virus with Malwarebytes Anti-Malware.
Malwarebyte Anti-Malware is an advanced malware removal tool that has helped remove all types of threats from users’ PCs. You can follow the steps below to download and use this removal tool to completely remove Microsoft-securitysupport.com redirect virus as well as other potential threats existing on your computer.
Step 1: You can download Malwarebytes Anti-Malware by clicking on the download button below.When the setup file is downloaded, run it to start the installation of Malwarebytes Anti-Malware.
Step 2: The Malwarebytes Anti-Malware Setup Wizard will guide you through the installation process. Upon the installation, launch Malwarebytes Anti-Malware to start scanning your system for Microsoft-securitysupport.com redirect virus and any other hiding threats.
Step 3: Once the scan is done, remove all detected threats by clicking “Quarantine All” and click the “Apply Actions” button.
How to Avoid Malware Infection?
• Always update your operating system, installed software, and antivirus program on a regular basis.
• Don’t browse unsafe websites (such as porn sites and phishing sites). If you accidently click on some malicious links, it may get malware downloaded onto your computer.
• Don’t download software from an untrustworthy source. If you really need to download a piece of software, run your antivirus program to scan for malware first.
• Before installing an application on your computer, you should carefully read the Agreement and avoid installing the unknown optional program.
• Don’t click on pop up ads and suspicious links, for you may be linked to some malicious websites and further download malware onto your computer.
• Use caution when receiving an unexpected email, and do not open the attached files or click on the links.
Attention: The manual removal is a method recommended only for those have sufficient computer knowledge and skills, since there are some malicious files and registry entries to be deleted completely. If you are a novice user, you should not attempt it. If any important system files are accidentally deleted, it may lead to some unwanted system damage. Therefore, we highly recommend downloading and using SpyHunter, which is much easier than the manual removal. This powerful removal tool will thoroughly detect the threats on your computer and remove them in no time. If you cannot access security related websites because of the redirect virus, please download the removal tool on another computer and then transfer it to your own computer via a removable storage device.
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