Can anyone help me to get rid of the virus of SAPE.Heur.685? It has infected my laptop and now my all search engine cannot work normally. I am unable to use most of the programmes & applications on my PC. I cannot use my antivirus nor can I download file from the Internet. It has been driving me crazy for the last 3 days. Any help will be greatly appreciated.
Description of SAPE.Heur.685
SAPE.Heur.685 is a painful Trojan horse that performs many scampish tricks on the compromised system. It can block the users of the affected computer from accessing certain websites or running some programs. It will severely affect computer performance and cause data or personal information theft. This Trojan horse often infiltrates the targeted computers without any knowledge and permission. Once installed on your computer, it may hide its related malicious processes, files and registry entries, in order to avoid detection and removal by your antivirus program. Besides, it may attempt to disable your antivirus program by killing its related process or corrupt its related files, so that it can download and install other types of malware on your PC easily. SAPE.Heur.685 may also monitor your online activities and record your confidential information such as usernames, passwords, search terms, IP addresses and so on. What’s more, it may secretly open a backdoor in the system, which allows the remote hackers to gain unauthorized access to your computer. Then, the hackers may perform various activities on your computer; for examples, viewing your personal photos, encrypting your personal files or stealing the valuable data stored on your computer. If you want to keep your sensitive information safe and protect your system, you are supposed to get rid of SAPE.Heur.685 as quickly as you can.
How Does SAPE.Heur.685 Spread?
You may wonder why your computer gets infected with this malicious Trojan horse. Here are three common ways for this Trojan to spread itself:
1. It spreads though freeware or shareware. Trojan horse writers tend to hide a Trojan in software that appears to be legitimate. Some software like video players, audio players, decoders and ActiveX controls is likely to bundle this Trojan horse.
2. It spreads by mean of malicious websites. It can be imbedded into porn websites, phishing websites and other misleading websites. Once you visit such websites, it can be downloaded onto your computer without awareness.
3. It spreads via communication services. And spam emails and online chat systems (such as IRC) are two typical ways used by the Trojan. Once you open a file attached to a spam email or downloaded via online chat system, the Trojan horse can stealthily installs itself on your computer.
Easy SAPE.Heur.685 Removal Guide
Most users find it hard to remove the Trojan horse from their computers. This is because that this Trojan horse is designed with the latest programming language and programming technology. Owing to its changeable characteristic, this Trojan horse can easily escape from detection and removal by common antivirus programs. So, it is not strange that you cannot easily get rid of this threat using your antivirus program. In this case, you can try the following methods:
Method 1: Manually Remove the Trojan Horse Step-by-Step.
Method 2: Remove the Trojan Horse by Using SpyHunter.
Method 3: Remove the Trojan Horse with Malwarebytes Anti-Malware.
Note: The manual removal is complicated and risky task which should only be attempted by advanced users. If you are not experienced in computer operations, it is highly recommended that you download and use a powerful malware removal tool.
Method 1: Manually Remove the Trojan Horse Step by Step.
1. Open Task Manager to terminate the process of SAPE.Heur.685 (Press “CTRL + Shift + ESC” key together to start the Task Manager; under Processes tab, right-click the running process of the Trojan horse and select the “End Process” option to terminate it).
2. Show all hidden files and folders (Go to Start button and select Control Panel; in the Control Panel window, click on Appearance and Personalization link; select Folder Options; click the View tab in the pop-up Folder Options window; Under Advanced settings, click “Show hidden files, folders and drives”; non-tick “Hide protected operating system files (Recommended)” and then click OK).
3. Go to the local disk C, find out and remove all the files related to SAPE.Heur.685.
%Temp%\random.exe
%UserProfile%\Desktop\random.exe
%UserProfile%\Application Data\random.exe
4. Delete all registry keys associated with SAPE.Heur.685 (Click the Start menu, type “regedit” into the search box, click the program named “regedit.exe” from the result list; when the Registry Editor window is opened, search for all registry keys associated with the Trojan horse; right-click and delete them all from your computer).
HKEY_CURRENT_USER\Software\[Trojan horse name]
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “random”
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon “Shell” = “%Documents and Settings%\[UserName]\Application Data\random.exe
Method 2: Remove the Trojan Horse by Using SpyHunter.
SpyHunter is an excellent malware removal tool that helps to remove different types of malware such as Trojans, worms, adware, viruses, rootkits, spyware, ransomware, etc. Now you can download and use this powerful removal tool to erase SAPE.Heur.685 from your machine. Please follow the steps blow:
Step 1: Download SpyHunter on your PC.
Step 2: Follow the setup wizard to install SpyHunter on your computer. Then, run the program to scan the system for SAPE.Heur.685 and any other potential threats.
Step 3: Once the scanning is complete, remove all detected threats by clicking on the “Fix Threats” button.
Method 3: Remove the Trojan Horse with Malwarebytes Anti-Malware.
Malwarebytes Anti-Malware is a legal, up-to-date security tool which can remove SAPE.Heur.685 and other related threats without much trouble. Download and install this security tool and soon you will be able to enjoy a clean and reliably protected computer.
Step 1: Download Malwarebytes Anti-Malware by clicking on the download button below. When the setup file is downloaded, run it to start the installation of Malwarebytes Anti-Malware.
Step 2: The Malwarebytes Anti-Malware Setup Wizard will guide you through the installation process. Upon the installation, launch Malwarebytes Anti-Malware to start scanning your system for SAPE.Heur.685 and any other hiding threats.
Step 3: Once the scan is done, remove all detected threats by clicking “Quarantine All” and click the “Apply Actions” button.
How to Prevent Malware Infection?
PC users may wonder which is the best antivirus program that helps block malware like SAPE.Heur.685? Actually, no single program will completely defend your computer against all malware. The increasing number of malware being written each day makes it difficult to keep each antivirus program up-to-date with protection. So, it is important to know some tips to avoid malware infection when surfing the internet. Bear those tips in your mind:
• Install powerful antivirus software in your system and update it regularly.
• Don’t open e-mail attachments unless you know the persons who send the attachment and you are expecting an attachment from them.
• Be careful when installing software that you’ve downloaded from the internet, since it may include malware.
• Be extremely cautious when you are prompted you to download certain software or run an Active X control.
• Keep your system and any software installed on your computer up-to-date. Malware like SAPE.Heur.685 usually exploit system vulnerabilities or software flaws to attack your computer.
• Don’t click inside misleading pop-up windows: Many malicious websites try to install malware on your system by making images look like pop-up windows, or displaying an animation of the website scanning your computer.
• If you are running Internet Explorer as your browser, at a minimum you should use a “Medium” security level for the internet zone.
• Before using removable storage devices like pen drive, scan them properly.
Attention: It is not recommended that novice users manually remove the Trojan horse, since the manual removal is a complicated and risky task. To eliminate the Trojan horse without hassles and effort, we sincerely suggest that you download and install a professional removal tool which can completely clean up all existing threats from your computer and also protect your system from future malware.
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